Frequently Asked Questions
Find answers to common questions about BOOKD platform and services.
Can I do a recce?
What is BOOKD?
What are BOOKD's Renting Guidelines?
A renter wants to add more hours to a booking. How do I do that?
Overtime and Damage Handling Guidelines
How do I report overtime or damages?
How do I contact the host?
What are BOOKD's Community Guidelines?
Why should you always keep your bookings on BOOKD?
What is the cancellation and refund policy for renters and hosts?
How to Contact the Host on BOOKD?
Why can't I see the studio name and exact location before booking on BOOKD?
Tips for Users
Can I cancel my booking and get a full refund?
How can I pay for the booking?
How does the payment system work for hosts?
What do I do if a host cancels my booking?
Cancelling a Pending Booking Request on BOOKD
Cancelling a Confirmed Booking on BOOKD
What to do if a host is unresponsive?
Who uses BOOKD?
Why use BOOKD?
Is BOOKD the same as Airbnb or others?
Is BOOKD legitimate?
Is BOOKD free?
How do I contact BOOKD?
Tips for Property Hosts
Do I need to create an account to use BOOKD?
How do I find the right space for my booking?