Privacy Policy

Protecting Your Information Matters

This Privacy Policy outlines how we at BOOKD Technologies Pvt. Ltd. collect, use, and share your personal information when you visit or interact with our website and associated services. We understand your privacy is important and strive to be transparent about our practices.

Information We Collect

• Device Information: When you access our website, we automatically collect basic details about your device, like browser type, operating system, IP address, and language preferences. This helps us understand how users navigate our site and optimize the experience.
• User Activity: We track your website interactions, including pages visited, links clicked, and search terms used. This anonymous data helps us improve website functionality and content relevance.
• Personal Information: When you make a purchase, create an account, or subscribe to our newsletter, we collect specific personal details like name, billing/shipping address, email address, and phone number. Payment information like credit card details or PayPal account information is transmitted securely to trusted payment processors.

Using Your Information Wisely

We utilize the collected information for several purposes aimed at enhancing your experience and supporting our operations:

• Delivering Services: Your information is crucial for processing orders, managing accounts, and providing requested services.
• Site Enhancements: We analyze usage data to understand user behaviour and preferences, allowing us to optimize website performance and content presentation.
• Targeted Communication: We may use your email address to send marketing messages and promotional offers, always respecting your opt-out options.
• Protecting Our Interests: We might utilize personal data to enforce our terms of service, prevent fraud, and comply with legal obligations.

Sharing with Trusted Partners

To operate efficiently, we work with third-party service providers who assist us in specific areas:

• Payment Processors: Securely handle your credit card and payment information during transactions.
• Marketing Agencies: Assist in delivering targeted marketing campaigns with your consent.

We share your information with these partners only to the extent necessary for them to perform their designated tasks. Sharing is always subject to strict contractual agreements ensuring the protection of your data.

Your Rights and Choices

You have complete control over your personal information and can exercise your rights in several ways:

• Accessing Your Data: Request a copy of the information we hold about you.
• Correcting Inaccuracies: Inform us of any errors in your data and request corrections.
• Deleting Your Information: Opt to have your data erased from our systems, subject to certain legal and operational constraints.
• Objecting to Processing: Restrict how we use your data for specific purposes, like marketing campaigns.
• Data Portability: Request the transfer of your data to another company in a machine-readable format.

To exercise these rights, contact us at hi@bookd.space and clearly state your request. We'll respond promptly and guide you through the process.

Data Retention and Security

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy and comply with applicable legal requirements. We employ robust security measures to protect your data, including secure servers, encryption protocols, and access controls. However, please remember that complete online security cannot be guaranteed.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These small data files store information like your preferences and browsing history, allowing us to personalize content and track website usage. You can choose to disable cookies in your browser settings, but it might affect certain website functionalities.

Do Not Track (DNT) Signals

While we respect your privacy choices, our website currently does not respond to DNT signals from your browser. We strive to be transparent about our data collection practices and offer clear controls over your information.

Updates to This Policy

We may occasionally update this Privacy Policy to reflect changes in our practices or comply with new legal requirements. We'll notify you of any significant changes by posting the updated policy on our website.